Originally Posted by greencreeper

I've experienced problems with email disappearing or appearing in the wrong inbox. There are also issues with the From address - i.e. ensuring you use the right one and don't make a tit of yourself. I like order - profiles provide it

There are much better, securer, feature-rich email clients out there - there's no reason for anyone to use Outlook Express. If everyone used it, then that would be a security weakness in the network - one that NTL should be worried about.