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Originally Posted by NinjaBikeRider
I have learned one thing with regards these problemsââ‚à ƒâ€šÃ‚¬Ãƒâ€šÃ‚¦If youââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢re planning to use broadband for business, youââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢re probably much better of using ADSL. As thereââ‚ƚ¬Ã¢â€žÂ¢s a lot more choice out their and its just a matter of a phone call to switch provider, if your present one fails you. You can always argue the contract later in a Small Claims Court. Hardly costs yourself anything (say £15), but costs companies †˜thousandsâ ۉâ₠¬Ã…¾Ã‚¢ to try arguing against it, as they have to use their legal channels. [/font]
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Are you using ntl residential BB for business? You imply so from your first post. It may not excuse the misselling of the bb connection speed, but you too, if on business are misusing (and technically in breach of your contract). That alone, might be sufficient to negate any claim you might have been able to make.
If I've got the wrong end of the stick regarding your use, sorry.