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Re: NTL Upload Speed...
The problem may be in proving what you were told, unless you have it in writing, or recorded.
I'd guess the most you might get out of NTL is a no-penalty termination - or just maybe the 1Mb service at a discount - though probably only a year.
If upload speed and CAPACITY is important to you, NTL is NOT the service for you, as they also seem to get shirty with anyone exceeding 300Mb/day upload - though that would be 5 1/2 hours at the 128k speed, but less than 3 hours full load at 256k.
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