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Nick_15 · 16-07-2004, 10:04

Last month I cancelled my TV & phone but kept the BB, I got a cable box when NTL removed my STB.
What was not made clear was the fact that you have to set a new account up, you cannot carry the old BB account on. I was lucky that with the help of tech support they migrated my old email across. He recommended that I back up my old webspace, which I did. I Just looked and its still up.

The installation disc should be clearer, instead of asking if I had an dial up account, to which I answered no. It should ask if I have had another NTL account. This would help in migrating my account over.

16-07-2004, 10:04	#11
Nick_15 Inactive Join Date: Jul 2004 Posts: 8	Re: Cancelling NTL Broadband Last month I cancelled my TV & phone but kept the BB, I got a cable box when NTL removed my STB. What was not made clear was the fact that you have to set a new account up, you cannot carry the old BB account on. I was lucky that with the help of tech support they migrated my old email across. He recommended that I back up my old webspace, which I did. I Just looked and its still up. The installation disc should be clearer, instead of asking if I had an dial up account, to which I answered no. It should ask if I have had another NTL account. This would help in migrating my account over.