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Old 14-07-2004, 17:30   #4
easyr17
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Join Date: Jul 2004
Posts: 6
easyr17 is an unknown quantity at this point
Re: NTL phone line problem

I am getting no where with this. I rang them up and they did the usual line check which came back okay and the technician was then insistent that it was my phones that were faulty. I told him it couldn't be coz I took it to my parents home (also ntl) and it worked perfectly fine there. He then said if he called out an engineer I would be charged £50 for it!!

In the meantime, I am also having major probs trying to get a PIN number to get connected to broadband (installed a week ago!). Been passed around various depts for days now and been given 2 invalid numbers!! It feels as though no one seems to know or care.

In the end I got so fed up I decided to cancel everything and move onto BT. When i told them this, they said they will get someone to check my phoneline tomorow and will have a Pin number within 24 hours!!

Why does it always have to be like this before we get anything done!

Anyway, i give 24 hours, and if i get no joy, i will go to BT.

al.
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