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Originally Posted by Matth
You complain, but it does no good, and they blame the channels for pushing the sound level beyond the limit - and some fix it - funny how it was never a problem before MR1 though?
As for the STB remote volume, I give up all hope of that ever being usable - it would be better if it could have a user preference preset for level, as it is consistently louder by a considerable margin, than the terrestrial TV channels or the video - not just a bit different, but enough to be too loud going one way, and too quiet going the other.
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I am not denying there are problems with MR1, and I too wish the volume control on the remote worked (if nothing else, it could help solve the signal level problems).
I just think that if I had the same problems with the STB that garyparsons seems to be having, I would complain to NTL until they repaired or replaced the STB. I wouldn't wait for a software update that may or may not fix the problem, and going on NTL's (& C&W's) past performance could be a long time away.