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Originally Posted by garyparson
Pre MR1 - No complaints about crackling sound
After MR1 - Complaints about crackling sound
I'm no Inspector Clouseau but it doesn't take a rocket scientist to figure that one out.
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I'll ask again. Has the box been replaced?
As I have stated previously, I have no problem with a crackling noise, and I am also running MR1. Has it occured to you that any bug in the software may only occur on certain models of box (or certain revisions of those models)?
It may also be that the box itself is knackered. They *do* fail a lot more frequently around update time, which is why NTL actually have to wait a while before rolling updates out (they need to ensure they have adequate stocks for any replacement boxes). That failure may not be anything major (ie the box may not just die, but may show random problems, like possibly the memory containing the part of the software that decodes the audio stream is corrupting the audio that is output).
All I am saying is that if NTL have not replaced the box, ensure they do. If the new box still has the same problem, then that problem is elsewhere (in this case probably the software). One of the basic principles of fault finding is to eliminate the simple causes first.