Quote:
|
Originally Posted by Caspar
Just had a courtesy call from NTL (physical call at my door), which was weird! Not really sure what he wanted!
He basically told me he was confirming the removal of the STB and replacement with a SACM, and gave me a card with his mobile on it incase I had any problems.
Seems weird they'd go to the expense of sending a man out since I'm reducing my service!
Anyone know why he came round? To satisfy what need?
|
Some people either decide they don't want to change or forget the appointment but at least he bothered (more than the sales person from reading your other post
)