Quote:
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Originally Posted by arcamalpha2004
I think the piece you refer to is:
20.ii; If we significantly reduce the content of the services you may terminate this agreement by giving us one months notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such services has expired.
What td444 is on about is the price increase, this is dealt with in 20.i this clause does not give any time deadline the notice must be produced by the cancelling customer.
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I think you will find it does
Quote:
20. Cancellation Rights
You may cancel the Services without penalty in the following circumstances:-
(i) if We increase our Charges You may cancel those Services in respect of which the Charges have increased by giving Us one month's notice in writing within 30 days of the earlier of:
(a) such price increase being notified to You under Condition 6.2; or
(b) the date of your first bill following such price increase, irrespective of whether the minimum period in respect of those Services has expired. If You cancel Services under this Condition, the increased Charges relating to those Services will not apply to You
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Taken form ntl
Terms and Conditions
good to see you back Neil