Quote:
|
Originally Posted by Chrysalis
NTL = Free service period for new customers, heavy discounts to those who threaten to cancel. Loyal customers on top tier service price rise.
ADSL = Same price for all with odd special offer offering free activation, if the company can afford it they drop price for new and current customers.
|
Rubbish, rubbish, rubbish, rubbish, rubbish!
This is the same old 'aren't all the ADSL companies wonderful' crap.
So I am supposed to believe that the ADSL suppliers sit in marketing meetings saying things like 'well, it would be nice to do some special offers for new customers, but that's not really a moral and proper thing to do. We'd better not bother trying to aggressively attract new customers, because it would be right and proper to use any discounts for existing customers. Oh, and can you ask the finance people to let me know if we start making too much money, because we will need to reduce our prices immediately, because that's moral and proper as well'
Pink fluffy elephants, that is the biggest load of rubbish I've read in long while. ALL big companies are trying to win new business by promoting and discounting, and a large number also offer retention deals to persuade leaving customers to stay. This is perfectly normal business practice, everyone does it, and if people are that unhappy with it, they should go and live in Russia.