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Originally Posted by Kits
Can't see what the fuss is over it always happens when new customers dry up some bright spark thinks up a new way to attract customers.
The offer closes on the 31st July but who ever signs up will be stuck for 12 months. 365 days so they get 60 free they still have 305 days of paying for the service. If they have a good service they will stay if they have a lot of bad experiences they will leave.
The old saying you win some you lose some comes to mind.
Nothing will ever change all the deals are kept for those joining or to try and keep those leaving.
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Kits, the offer as I understand it is, that you contact NTL to accept their offer free for 60 days, it does not cost the prospective customer a penny, the engineers come out and fit the equipment free.
If before the end of the 60 days you do not want to continue, you call them and cancel, you pay not a penny more.
But given the reputation that NTL have in dealing with people's cancellation requests, the 60 day offer will be fun and games.
I certainly would not want to try it, with in the back of my mind a court order popping through my letter box because there has been the inevitable mix up at NTL customer cancellations.
I just find it a bare faced cheek, but that is my opinion.
I have had problems with their service, never once have I had a discount of any kind as compensation, but once I find another way of getting a service from another provider I am out of there, they really are so dire.