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Originally Posted by SMHarman
Egg (the credit card), offer a load of benefits on the card aniversary as a loyalty bonus, perhaps if NTL offered all customers the 24th month free as a thank you.
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They do? That must be new then, I've never had any benefits from egg, and had one of their cards not long after they started.
I've never had any benefits or freebies from any company for being a loyal customer.
nefu brought up store cards. Store cards like Nectar (or the old original Sainsburys card before then, etc) are not what they seem. Ever notice that stores without these loyalty cards have cheaper prices? Somewhere along the line you are paying for your "freebie benefit".
As Mark B, most of us probably had some sort of deal when we signed up, mine was free installation, and 1st month free.