[gavnad]

this always makes me grin...if you went into say debenhams...god forbid..where you shop on a weekly basis and bought a shirt but on returning a week later you find a the same shirt £5.00 cheaper would you kick off with debenhams about it?
The more likely scenario is to curse your luck and either carry on as before or decide to shop elsewhere i would imagine?

and BTW i do work for ntl and have no problem in telling anyone that