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09-07-2004, 10:42

Mark, it does'nt do well for customer relations does it?

I accept they cannot, or more to the point will not, they prefer to milk their customers.
But, how about some kind of " LOYALTY" discount applied to the accounts of people who have been with NTL for some considerable time?
What harm would that do?
Do you agree that NTL seem to have problems retaining customers?
So why **** them off any more?
Don't work for NTL do you mark? just asking.

09-07-2004, 10:42	#8
arcamalpha2004 Guest Posts: n/a	Re: NTL Broadband 60 day free offer Mark, it does'nt do well for customer relations does it? I accept they cannot, or more to the point will not, they prefer to milk their customers. But, how about some kind of " LOYALTY" discount applied to the accounts of people who have been with NTL for some considerable time? What harm would that do? Do you agree that NTL seem to have problems retaining customers? So why **** them off any more? Don't work for NTL do you mark? just asking.