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scrotnig · 09-07-2004, 00:25

Welcome to Cableforum!

Whether they would do you a free cable modem seems to vary region to region.

I will normally do them if there's a good case for it, however it's important to realise they are not a magic cure...sometimes a customer gets one fitted, but the problem doesn't go away.

In many regions swapping to cable modems 'electively' (ie when there's no actual fault) can mean a new 12 month contract as well.

The tech support guys will also normally advise that quality of p2p connections can't be guaranteed, etc. Not saying I agree with that, but that's the 'official line'.

My personal opinion is that, if everything else you do on the net is working fine, changing to cable modem is unlikely to make much difference.

09-07-2004, 00:25	#2
scrotnig Inactive Join Date: Jun 2003 Posts: 2,499	Re: Hi! :) and... STB connection drops with eMule Welcome to Cableforum! Whether they would do you a free cable modem seems to vary region to region. I will normally do them if there's a good case for it, however it's important to realise they are not a magic cure...sometimes a customer gets one fitted, but the problem doesn't go away. In many regions swapping to cable modems 'electively' (ie when there's no actual fault) can mean a new 12 month contract as well. The tech support guys will also normally advise that quality of p2p connections can't be guaranteed, etc. Not saying I agree with that, but that's the 'official line'. My personal opinion is that, if everything else you do on the net is working fine, changing to cable modem is unlikely to make much difference.