Quote:
|
Originally Posted by br3ach
If you can login VIA webmail then its no likely to be the NTL mail server.
Try things like your firewall and anti virus or maybe try setting up the mail account again in the mail client  |
I would say that the fact it takes about five goes to log in to webmail suggests that it probably is the ntl mail server that's the problem.
The old issue they used to have (and which I have no idea whether it was ever properly fixed) was that one of the six (IIRC) mail servers would go down, completely denying access to mail for any user whose account was stored on that particular server. Requests for access to affected mailboxes were then spread around the remaining five, slowing their response times to such an extent that even users with mailboxes on the unaffected servers were finding the system to be intolerably slow - in some cases so slow that their mail clients were returning timeout error messages.
There was a thread ten miles long about this on the old nthw.com site, now sadly obliterated forever.