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Originally Posted by nufcfan123
ok it has been 3 days now, no call 
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I would give NTL faults a phone call dial 151 and choose faults. Tell them of your problem with your modem and you were expecting a call within 48hs of reporting the problem to NTL BB tech. They will then book an engineer. BUT as soon as you have done this you will get that phone call, its called sods law.