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Nemesis · 07-07-2004, 15:56

More to add now ...

Spoken to the Customer Service guys, and after talking to the 2nd line support, it would appear that Panansonic have already approached NTL about problems with the phone lines.

He stated that in original NTL (Langley) areas, the way the phone lines work is different to BT and the Ex CWC areas (Bromley).

I have an engineer booked for Monday to see if they can get this working, but if not they may charge me for the priviledge of having an engineer try and make the phones work.

I'm more than a little confused .... what this guy is basically saying is that the Langley platform Phone lines are not to be compared to BT, and that some phones will not work when used on NTL Langley platform.

Well I'll see what the engineer comes up with on Monday, but if I can't get it working, I'm sorely tempted to move back to BT.

07-07-2004, 15:56	#10
Nemesis Inactive Join Date: Jun 2003 Location: Surrey Age: 59 Services: Virgin stuff Posts: 6,407	Re: NTL and Panasonic DECT Phones More to add now ... Spoken to the Customer Service guys, and after talking to the 2nd line support, it would appear that Panansonic have already approached NTL about problems with the phone lines. He stated that in original NTL (Langley) areas, the way the phone lines work is different to BT and the Ex CWC areas (Bromley). I have an engineer booked for Monday to see if they can get this working, but if not they may charge me for the priviledge of having an engineer try and make the phones work. I'm more than a little confused .... what this guy is basically saying is that the Langley platform Phone lines are not to be compared to BT, and that some phones will not work when used on NTL Langley platform. Well I'll see what the engineer comes up with on Monday, but if I can't get it working, I'm sorely tempted to move back to BT.