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Originally Posted by scastle
I realise this may seem a stupid question, but have you reported your problems to NTL? That question is not as stupid as it seems. as I have read complaints of bad service a few times on this forum, and when I (or someone else) has asked "Have you reported it to NTL?", the complainer has answered "No".
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yes mate, I remember making 21 phone calls to NTL and they did nothing but compensate me for 1 months service, good eh? :|