Cable Forum - View Single Post - Packet Loss / Latency problem

mattyduk · 06-07-2004, 09:28

Thanks for the reply.

What problems have there been with the Basingstoke network, and when are these problems supposed to be fixed ?

I upgraded the firmware on my wireless routers and also tested the xbox
diags using a direct connection, but no improvement.

Although the pings from the PC to BBC website etc look smooth, and downloads appear to be find, I am still worried about this loss of packets when using xbox live.

I spoke to NTL TS, who went through various tests above. He claimed that since the 6th of June, NTL have been experiancing problems with overuse of upstream and this might be causing my problem. They are supposedly looking into this problem.

Other than that he couldn't help me.

I've been speaking to some of my friendslist on ADSL and they don't lose any packets on XBOX LIVE diag screen. For some reason theirs always says 20 packets and mine (and another NTL use in Norfolk), show 25. But I always get a loss, sometimes as much as 1/2

I'm a bit unhappy about the situation because it use to be fine (I use to check this xbox diag screen every now and then). If the situation does not improve within 1 month, then will have to start looking at ADSL.

06-07-2004, 09:28	#5
mattyduk Inactive Join Date: Jan 2004 Posts: 35	Re: Packet Loss / Latency problem - Basingstoke Thanks for the reply. What problems have there been with the Basingstoke network, and when are these problems supposed to be fixed ? I upgraded the firmware on my wireless routers and also tested the xbox diags using a direct connection, but no improvement. Although the pings from the PC to BBC website etc look smooth, and downloads appear to be find, I am still worried about this loss of packets when using xbox live. I spoke to NTL TS, who went through various tests above. He claimed that since the 6th of June, NTL have been experiancing problems with overuse of upstream and this might be causing my problem. They are supposedly looking into this problem. Other than that he couldn't help me. I've been speaking to some of my friendslist on ADSL and they don't lose any packets on XBOX LIVE diag screen. For some reason theirs always says 20 packets and mine (and another NTL use in Norfolk), show 25. But I always get a loss, sometimes as much as 1/2 I'm a bit unhappy about the situation because it use to be fine (I use to check this xbox diag screen every now and then). If the situation does not improve within 1 month, then will have to start looking at ADSL.