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Originally Posted by Tristan
Out again for several hours this afternoon, BH18. Only just come back on.
Could somebody please tell me what the hell is going on?
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Will try.
There have been issues in that area with 'noise' on the network, where taps leading to people's houses degrade, people plugging things they shouldn't into the cable, STBs misbehaving and broadcasting nonsense, whatever it increases the noise floor (unwanted garbage on the HFC network on the same frequencies as upstream transmissions) and as that gets closer to the usable signal it lowers signal to noise ratio.
As far as what's going on with it not exactly sure but believe that network cleanup is being done, as was done in Southampton with some considerable success, and going by the outage expected will probably be replacement of some kit on the return (upstream) paths from the the affected areas tonight.
That's a guess on what's happening, I honestly don't know, but that makes sense and that's what the issue is. These things can be a complete PITA to fix, especially if the fix requires a loss of service to customers in the area.