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Originally Posted by Paul
Let us know if it works  If not we will try again. |
Just a quick update Paul/MB.
There is no auto update in the Control Panel on his PC. I have advised him how to manually check for these, but with 37 to catch up on I'm glad I won't be paying his phone bill. Also told him to contact the Church Army to give hime the details needed to allow MacAFee to auto update.
In his version of Outlook (2000) and also in my Outlook 97 there are no "e mail accounts" in the Tools menu, you have to access them via Tools/Services.
I am not to sure how he has managed to get his e-mail set up the way it is, but suspect that the CD Rom from Fish.co.uk that he used may have altered his POP/SMTP settings automatically, to allow him to receive mail at his original e-mail address, he would have no idea how to do this himself.
He tells me that when the Chuch Army supplied him with the PC he could access e-mail, his e-mail addy is still *****@churcharmy.org but had no internet access.
He used Fish.co.uk to gain web access because they make a donation to Christian Aid every time you logon.
I could not alter the Settings in Outlook for either Fish.co.uk or CA Sidcup the Church Army address. He has also forgotton his login details. so I couldn't use webmail.
I opened Outlook Express and found that he had used that at some time, it had e-mails in the Inbox/Outbox/Deleted folders that he was unaware of.
I was able to set the Advanced settings to delete mails after one day on both the Fish.co.uk and the Church army accounts and told him to use Outlook Express a couple of times to see if that will clear it, because I could not access his webmail I do not know if it was his Church Army or his Fish.co.uk mailbox that was bunged up.
He is now on his way to Sheffield this morning for a conference, no doubt with his head spinning with all the info I attempted to instill in him.