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Old 03-07-2004, 23:24   #7
IanGuy
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Join Date: Jan 2004
Services: V+, 2nd STB, Virgin Phone, Virgin 20mb
Posts: 277
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Re: Random Loss Of Service

LOL! You're not serious right? thought not lol

It's a good 5 minutes of tape to show the freezing. TBH i'm not going to waste my tape just to prove something to NTL.

Am I elligible for some sort of compensation? I don't care what it is, whether it be a free month of any product, or an upgrade of broadband etc. I just feel I've had so many problems that NTL should do something in my favor for once, after all I have had to stay in all day about 20 times (no exaggeration) to await an engineer, and now it has gone wrong again.

I seriously will cancel NTL DTV and move to sky if the engineer doesn't fix the problem permanently and I am given some compensation.
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