Cable Forum - View Single Post - Internet Keeps going offline for a few mins

Mauldor · 03-07-2004, 15:57

Well im connected to Notts core Proxy if that helps - i rang CS and this is the basics of how it went -

I am connected via a router which was the first problem - so in it went direct to a pc (he asked by the way what is a RJ45 connection - called it internet - confusing eh) so i got a fresh ip. Pulled up MSN, left it for a while while we chatted and i was telling him about my logs on the modem - he has never heard of them so cannot advise. Anyhow as if by magic - msn drops off - as does the net - yet lights etc stay on - another :

8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 857750000, US Id

Pops up on the modem logs - then msn reconnects and we are back in business.

He suggests that only one fault was reported in my area - slow browsing - to which i told him that it is probably the same fault - as connection goes (somewhere) and it cannot resolve a page etc.

So i got advised to call maybe mon/tue is the problem is still around.

Well did a search on Langley and it came up in Shropshire while im in Lincolnshire, near hull/doncaster etc. So proabably not the same area

03-07-2004, 15:57	#7
Mauldor Inactive Join Date: Jan 2004 Location: Scunthorpe Age: 59 Services: 50mbit, Base TV, Base Phone Posts: 437	Re: Internet Keeps going offline for a few mins Well im connected to Notts core Proxy if that helps - i rang CS and this is the basics of how it went - I am connected via a router which was the first problem - so in it went direct to a pc (he asked by the way what is a RJ45 connection - called it internet - confusing eh) so i got a fresh ip. Pulled up MSN, left it for a while while we chatted and i was telling him about my logs on the modem - he has never heard of them so cannot advise. Anyhow as if by magic - msn drops off - as does the net - yet lights etc stay on - another : 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 857750000, US Id Pops up on the modem logs - then msn reconnects and we are back in business. He suggests that only one fault was reported in my area - slow browsing - to which i told him that it is probably the same fault - as connection goes (somewhere) and it cannot resolve a page etc. So i got advised to call maybe mon/tue is the problem is still around. Well did a search on Langley and it came up in Shropshire while im in Lincolnshire, near hull/doncaster etc. So proabably not the same area