My mate at work was so annoyed at getting the cut price adverts in her monthly bill showing the cheaper prices for new customers that she rang ntl up. (She has the 600k speed I think) Said how dare they insult her like that after she has been a loyal customer for years and has now only got to pay 10 pounds a month for the next 6 months. She said it was a damned cheek to the ntl person she spoke to for them to send these adverts out to all their existing customers in their monthly bills when we are all paying so much more. I must say I tend to agree with her but probably like most people did not have the wherewithall to actually ring up and complain.What do other people think of her stance on this and has anyone else done the same as she did, please?
