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Originally Posted by Neil
That's all well & good Mark (& genuinely no offence meant here), but in true ntl style, you haven't actually answered my question! 
What I want to know is how the customer I referred to earlier is better off under the great Harmony when he is still getting 2 x bills each month?  |
Harmony is for the benefit of NTL the only benefit to the customers will be as Mark stated no matter what area you call they will have access to your records.
NTL inherited a shedload of different Subscriber Management systems and had to 'harmonise' them into one, that is what harmony is.