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Originally Posted by dezzo
Well with Ntl it would cost them £9.50 but a suprisingly large number of people have broadband only and a mobile for all phonecalls.
I don't know about the experiences you or others have had but I've not had any problems with wrong DD amounts being taken from my Ntl account. Thats also what the DD guarantee is there for.
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Dezzo, there may well be a guideline for DD, but it doesnt stop people being blacklisted because NTL **** up!
No company should surcharge for none DD payments, it's rip off of the highest order imo.