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Originally Posted by Neil
Hi Mark
I am guessing that I am one of the people you are referring to (not a problem)
The difference between BT's cap & ntl's is that BT haven't tried to hide the fact. It is clearly advertised & mentioned.
ntl on the other hand, chose to slip theirs into their AUP late on a Friday night hoping that no one would notice  (I should know-it was us that broke the story)
It comes down to honesty & professionalism, & ntl lacked both when it came to amending their AUP regarding the cap IMO.
As ever-that is not a reflection on any associates that post here, just the people at the top who make the buffoon decisions & make your jobs harder. 
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Oh. come on Neil! And the rest of you who still haven't gotten over it -
IT WAS ABOUT 18 MONTHS AGO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!