Quote:
|
Originally Posted by jimbo
Sounds like a modem or cabling issue to me - Technical Support is on 0845 650 0925 for you, Clive - give them a ring!
|
Thanks for the number, but I have an 0800 number for tech support, so I think I'll call that - NTL can pay the bill for me being on hold for ages! (Or would the 0845 number bypass the huge queue and get me straight through?)
Quote:
|
Alternatively, send me a PM with the MAC ID of the SACM (it's on the bottom, just under a barcode), and I'll have a look at it when I'm in work later today.
|
That's very kind of you to offer - I'll get the number when I get back home tonight and PM it to you (I'm at work at the moment).
Quote:
|
EDIT: An attenuator would be a little silver widget fitted on the back of the modem, protruding by about two inches where the co-axial cable screws in.
|
Thanks. In that case there's no attenuator on my modem.
Cheers,
Clive