16-07-2003, 21:55
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#27
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Inactive
Join Date: Jun 2003
Location: On top of this heat sink
Age: 46
Services: Sky+ & 8mb ADSL + BT Together option 3
Posts: 2,345
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Quote:
Originally posted by Andre
Good customer service is good customer service Matty-wherever you go, and in whatever industry you are in.
Don't lie to your customers, call them back when you say you will, dont BS them (or tell them to go elsewhere ), don't offer them a substandard product but charge them the same price as people who have the full/working product, and you will have happy customers in any business.
It really isn't rocket science I'm afraid.
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Exactly
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