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Originally Posted by RamJet
Hi
just purchased a pair of high-end Panasonic telephones with CLI and SMS
rang customer services to enable and told NOT yes NOT available in Brighton/Worthing area
I've been a customer for over 10 years - what's going on ???
CLI is a basic telephone service
Can't they be bothered to turn it on ?
When I call number my number shows up on their CLI so the equipment is there ???
A very grumpy RJ
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How long you have been a customer is not really a factor, and CLI is not a basic service, most exchanges have not had it more than a few years, if that. They are hardly likely to not offer it just because they can't be bothered to turn it on.
The fact that others see your number is again not really relevant - it requires the right equipment on your line (at the exchange) to provide you with CLI. Your number being displayed elsewhere is not connected to this.