[Shaun]

Originally Posted by WNA

This thread may help

http://www.cableforum.co.uk/board/sh...518#post244518

Yep, that's it Jane, WNA's post has all the info you need. To be fair If I was you I'd go down the format and reinstall route as it's the best way to give your friend a clean start with the PC

Oh, and Greenys on the way to you WNA