Quote:
|
Originally Posted by JustAnotherN00b
Yup try someone like Plusnet, Nildram, etc www.adslguide.org.uk is a great place to look for an ADSL ISP.
Regarding Reading - fault may not have been a widespread one may be specific to you or your street, so unlikely to be put into service status. |
Heh, Plusnet are completely useless, my first experience with them thankfully ended the other day, a month after I arranged for a migration to them, it still hadn't been done. I called them, they said "we've left messages for you", I said "where?", they said "on your phone", I said "how? I don't have voicemail and you don't have my mobile number" they said "well, we definately left messages". They confirmed the correct telephone number and all but told me I was lying and that I'd ignored them. They then went on to waffle about how they hadn't heard back from BT add in the constant streams of emails telling me about direct debit and I lost my rag, cancelled said direct debit and told him to go whistle.
Nildram are .. alright I suppose, the service is "ok", a bit slow at times, but their billing is absolutely awful, they took the best part of £300 off me in the first month due to constant billing errors. Their technical support is ok, not the most knowledgable people in the world but fairly polite and willing to help and the CS staff did actually take the time to fix their billing f*ck up.