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zenmaster · 26-06-2004, 19:38

I'm in BH14 and can't say that I had noticed a lot of problems - some, but infrequently.

Anyway, an NTL engineer came yesterday to install a new STB (SMT-2100C). He told my wife that 'the main connection to the internet' (whatever that means) is faulty and causing intermittent failures. It is, apparently, due to be replaced on July 6th.

However, I can't get access AT ALL with this new box. I hate it already. It doesn't appear to have an 'internet led' like the old one (or if it does, it's not on). No manual for the STB, of course, so I am clueless.

26-06-2004, 19:38	#22
zenmaster Inactive Join Date: Jun 2003 Location: POOLE, Dorset, UK Posts: 6	Re: Cablemodem broadband in the Poole area I'm in BH14 and can't say that I had noticed a lot of problems - some, but infrequently. Anyway, an NTL engineer came yesterday to install a new STB (SMT-2100C). He told my wife that 'the main connection to the internet' (whatever that means) is faulty and causing intermittent failures. It is, apparently, due to be replaced on July 6th. However, I can't get access AT ALL with this new box. I hate it already. It doesn't appear to have an 'internet led' like the old one (or if it does, it's not on). No manual for the STB, of course, so I am clueless.