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Originally Posted by arcamalpha2004
I would very much doubt a small claims court case has to go as far as OFCOM mark, if a person feels they have been short changed, there is redress through the small claims court for a small fee on behalf of the claimant, but that is paid back plus compensation if the person wins their case.
So long as the person can prove that they have tried to sort the problem with the company direct first, a case will usually be heard, and it is only a district judge who presides over it.
Last I heard, a person could claim upto £5000.0 0 , may be more now, you would have to look into it.
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The small claim's court is only applicable where there is a payment disputed. You can't sue someone for slander or libel in the small claim's court.
Even if someone did take a company to the crown court and sue for slander (more likely to be defamation actually) they would have to demonstrate actual losses. There are going to be very few monetary losses becuase your name is on a 'blacklist'. Upon recieving your credit reference files, if there is a item in dispute then there is a highly effective resolution process in place with all the reference agencies to ensure that your credit scoring is not affected.