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Originally Posted by gary_580
Russ, the DPA does not require written authority for someone to act on their behalf. It is acceptable to have your identity validated by telephone and for you to give authorisation that way.
This would help sort the issue faster.
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I know but IIRC correctly this is the method that ntl recognise - they won't aceept the account holder giving verbal permission apparently - it needs to be in writing.
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Originally Posted by rreed87
someone close this thread because i am getting fed up with arguing my case... i apologise to the people who deserve it
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As requested.