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Russ · 25-06-2004, 20:13

NTL advise about computer problems, they advise you on the internet connection. This is registered on someone's account. If you are not that person then they could be prevented from assisting you due to the data protection act.

All it would take is for your mother to write a letter to ntl saying she gives consent for you to act on her behalf, could you not arrange that?

25-06-2004, 20:13	#37
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: User name and password???? NTL advise about computer problems, they advise you on the internet connection. This is registered on someone's account. If you are not that person then they could be prevented from assisting you due to the data protection act. All it would take is for your mother to write a letter to ntl saying she gives consent for you to act on her behalf, could you not arrange that?