|
The NTL engineer wouldn't have just changed the access card, as this is paired with the box. He'd have had to have given you a whole new STB.
My guess it that he replaced a 1000 or 2000 STB (which can receive NTL's strange IrDA-type signals only) with a 4000, which can receive these and standard remote frequencies. It just happens that the frequencies the new box accepts are the same as those your video uses.
Again, I stress this is a guess -- but giving us you location would be a help. As would telling us if the new box has a different button configuration on the front.
There is a solution though, albeit not a pretty one. In order to receive both types of signal, the 4000 box has two remote sensors. I beleive they're either side of the front display, although I don't know which is which. Try covering one with electrical tape, and if it doesn't fix it, try the other...
|