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Re: Extension fault - callout charge?!?!
James, I am still not sure what is meant by unplugging the socket? Can you briefly describe how the sockets are connected to each other. You can check the master socket by removing the face plate and plugging a telephone directly into the socket inside the master socket. If all works well doing that then the problem lies in the other socket or the wiring to it.
I have seen houses where the NTL master socket has been placed near to the BT master socket and the two connected by various means to enable the use of extension sockets on the BT system. Is that what has been done in your house?
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