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Originally Posted by DiscoStu
Hi,
My dad had his broadband (sacm) fitted on Wednesday (bromley area) but is unable to activate it as every time he calls they tell him they are unable to create a PIN.
I thought it was a little strange that he hadn't received the welcome letter and when I called the cm support guy told me they had not created an account for him (despite him ordering a month ago).
He told me to call CS who would generate one - which we are still waiting on.
So any ideas how to sort this out as we seem to be getting nowhere with CS??
Many thanks,
Stu
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Get in touch with me by PM I can sort this.