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Originally Posted by monkeybreath
This is what is called the walled garden. If a user is picked up as infected with (i believe) netsky or bagle then they are forced into a restricted zone called the walled garden. They then must download any appropriate fixes/ patches from the site presented to them - this process was first implemented during the blaster /welchia viruses.
Then upto 3 hours after the server confrims that the infection has been removed and protection applied, the user will be removed from the walled garden and normal service be restored. It seems like this is waht happened in Ibeam's case.
hope that helps to clarify the situation.
MB
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Well, that's something new I've learnt and I'm duly grateful in being prepared in case it happens to me. However, it does raise an interesting point. We are forever being told that we should treat with extreme suspicion any message, however apparently trustworthy the source, asking us to put something onto our computer. So what do we do in practice when a message like this appears? I suppose that phoning a known ntl number and asking for confirmation would be the best course of action.
One final point; these walled gardens. Is there anywhere on the ntl site that provides us with information on them?