[greencreeper]

There are awful lot of users who couldn't give a rats arse so long as their PC works. You see it on here and at other places I post - they come screaming for help because their PC doesn't start or they can't do x or the Net is slow due to all the traffic they're generating. Once it's fixed they'll go back to ignoring their responsibilties. These users should undergo a "re-education" program, preferably involving an assortment of sharp and blunt objects.

Then there are the users who sail along in ignorance til they come down to Earth with a bump due to a virus infection and then they start taking an interest in system maintenance and security.

Then there are the users for whom it's all a mystery, despite their best efforts to understand. These are the people I most like helping - they've tried and failed and need the support of the people with the ability to understand. They probably have things enabled by default (e.g. XP firewall) and their PC came with a copy of a virus scanner, but beyond that...