[scrotnig]

It should be remembered that ntl is curently focused in a HUGE way on customer numbers. They are unlikely to start throwing customers off left right and centre. In my department, we work on the view that every customer lost is another that has to be gained....just to stand still.

So I reckon that the feared 'mass evictions' are unlikely to happen. You might get the odd few, i don't know, but I am unaware of anyone being thrown off as yet.

The purpose of the letters, I believe, is to try to work with the customer to manage excessive useage to protect the quality of service for others, not to sling them off the service.

The above, of course, is my own personal opinion. Don't quote me in the courtroom!