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Originally Posted by monkeybreath
i would second this... also if he has any problems it might be easy to have your name (or another person who can help) given permission to access all of the account details apart from billing (eg email/webspace usernames/passwords etc), so you could request this at the same time- but please ask them to make the note in SABS as well... otherwise tech support will never see it 
MB |
SABS annoys me in this regard, since there's no facility as yet for 'alert codes'.
Would an alert in Onyx do just as well?