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Originally Posted by Mark B
I would suggest, have your friend near the phone when you call sales.
Explain the situation, they have dealt with it before. If he can speak a LITTLE English, he will be able to give his permission to the sales team for you to give his order details.
Believe me, the sales person will be keen to get the order so should go out of his way to assist.
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i would second this... also if he has any problems it might be easy to have your name (or another person who can help) given permission to access all of the account details apart from billing (eg email/webspace usernames/passwords etc), so you could request this at the same time- but please ask them to make the note in SABS as well... otherwise tech support will never see it
MB