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Originally Posted by gazzae
Have to find out whats actually wrong with it though, the AA man didn't have a clue, the guy at renault didn't know.
I'll be making it very clear tomorrow when I speak to them that i'm not happy.
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Well, it's got an electronic steering lock, being a funky keyless car (I love not having to get the card out my pocket) so I'd guess that if the lock isn't disengaging, the mechanism is buggered, or if you're able to turn the wheel then the sensor is buggered.
Im my experience, Renault themselves are very reasonable when it comes to warrenty issues, much more reasonable than some of the garages themselves.
When my turbo blew on my Laguna, the snotty girl in Dixons didn't even want to contact Renault and see if they would fix it as I was late for my service, the AA man had to basically shout at her to get her to call them.
Considering it would have been about £3000 just for parts for me to have to pay, and I was only a couple of hundred miles away from the 60,000 warrenty limit, and I'd been late on my services by a couple of thousand miles each time, Renault paid for all the work. I had to pay for the hire car use, but that was at the AA rate of only £14 per day