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Originally Posted by tnetjpm
Hi,
I'm having trouble uploading to my webspace via FTP, and also logging onto my WebMail.
However, I can retrieve my email (@ntlworld.com) via Outlook Express just fine.
It appears to be a password issue and after having read other posts/info, the recommendation is to use the original password issued with the account to access my Webspace, rather than what I have changed it to ... and here's the suprise ... I don't have a note of what the password was after I changed it many months ago.
Can anyone tell me what my options are, if any (other than obviously to contact ntl).
Thanks.
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If you pm me your username and what you think it is i can tell you if it is correct or not, but i cannot tell you what the correct one is because of data protection.
and
to the site!
MB