Nah the supervisors almost allways callback eventually
in fact iv had a callback allready and a nice lady is spending sometime going thru my account. Seems a while ago (not the recent ntl billing change) but one much further back some years infact has seen me over billed on my telephone account by some £2.50 + vat per month. All I can do now is wait and see what happens. Its gonna be fun now though. she did agree that all the notes were there for the cancellations etc but billing dept is messed. By the way watch out on your bill for an extra thats incorrect, something to do with local talk getting billed to many in advertantly. Thats an nice extra £5 + vat in NTL coffers till its claimed back for all the DD people