Quote:
|
Originally Posted by Kits
How long before they move these jobs to India, Pakistan or will Iran become the latest target.
Saddly this is not what NTL customers was wanting to hear we was more thinking less bosses and more frontline people who had the companies customers as a priority.
Time for rethinking the options available to most customers if this is the trend that management want they are selling us the customers short and putting our personal details open to abuse from others. Already some in India have shown they can be bribed to give card details out.
The most secure way to control the records of the customers is keeping this in house under total control of the management perhaps new management with the correct ideas on how to improve the system.
|
Woah...less haste, more Alpen!
These jobs haven't gone to India. I suppose in theory they might in the future, but also they might not. Let's not start talking about 'giving up ntl services' just because there is a theoretical possibility that some jobs might end up in India. Wait until anything definite is said (which I personally doubt) and then review the situation then.
The recent Fujitsu outsourcing of dialup tech support doesn't seem to be going that way and I have not yet heard any negative feedback from the affected staff, despite dealing with them on a regular basis.
In my time with the company, most of these sort of 'rumours' have turned out to be totally false, and I hear many of them, believe me.