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Old 19-06-2004, 11:41   #12
bbwannabe
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Join Date: May 2004
Age: 42
Posts: 567
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Re: remote assistance within XP

http://prdownloads.sourceforge.net/u...p.exe?download
http://users.skynet.be/cantincrode/r...C11-driver.zip

Ive included screenshots of what you need to do to access the password area, and what settings you will need and generally what it will look like.

Just download the first one for yourself. And for the computer you want to control, download them both. The first link is to the main program itself, but the second one is for a program that disables the hardware acceleration when VNC is in use. It helps to speed up performance when viewing through the program. Without it it has a lag of a second or so depending on connection type. When installing the first link, the program gives you a choice of installing the server or the viewer or both. In your case you only need viewer, and they need server.
Person on remote computer:
Now as long as they are connected to the net, just move the icon over the system tray icon (no right clicking, just hover) and it will show an ip address. If computer is part of a network it might show two IPs, (network ip being the 192.xxxxx.xxx.x).. You need to use a non-network IP...this will change depending on what kind of connection you have. Dialups usually have a new IP everytime they redial, cable doesnt have this problem as much in my case, maybe a year later. They need to give you their IP address, so you can contact them. Now that you know the IP number, you start up the viewer. But before that, the person needs to put in a password. Shown in step 1 and step 2 and you might want to uncheck the x11 connection box if you have connection problems. I suggest you tick it off soon as possible. You will also need this password too.

Now start the viewer on your end.(step 3).

Enter the given ip address, press enter to proceed to step 4, enter password and you should be connected. Assuming their firewall is given access you should see step 5.

Try installing it on your computer and see how it works and looks like.

Please note that the speed of what you see and what the other person sees will have a lag, which will be effected by speed of connection. By choosing dialup configuration, the quality will be poor because it is compressed heavly to cope with the limited bandwidth. If you and they both have broadband there should only be a very small lag.

Let me know if you want to know something else.
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